Our customers count on us for a flawless energy supply. To make a cup of coffee, shop online and travel safely. And when they generate their own energy, they still want the reassurance of a reliable infrastructure with a good service.
This chapter is about what we do for the customer stakeholder group. Our customers identified the following subjects as most important to read about in the annual report: energy transition, energy generation and storage, infrastructure safety, reliability of supply, innovation, tariffs, smart networks and customer satisfaction. All these subjects are covered in this section of the annual report.